Support Worker 

Employer: Men’s Aid Ireland CLG

Location: Men’s Aid HQ, Navan, Co. Meath

Reporting to: Social Care Team Manager

Hours: 21hrs/ Wednesday, Thursday & Friday

The Role

Men’s Aid Ireland is the only dedicated support service for male victims experiencing domestic abuse in Ireland. We support men and their families. We are seeking applications for the position of Part-time Support worker.

The candidate will have knowledge and understanding of domestic violence and the legal options available to survivors / victims.

General Duties

• To provide legal information on family law issues, domestic violence orders and court procedures.
• Maintain all records and files in line with Men’s Aid procedures, policies. and guidelines.
• Input all records and files into our CRM in line with Men’s Aid procedures, policies, and guidelines.
• To support clients around safety issues and legal matters in relation to domestic violence orders.
• To arrange bookings for face-to-face appointments and court accompaniment colleagues.
• Facilitate face-to-face appointments with clients.
• Provide referrals to other organizations/sources of support.
• Provide information about survivor’s rights and information on relevant court orders.
• To adhere to Men’s Aid Child Protection policy and make child protection referrals if necessary.
• To stay up to date on the changes of policies, legislation, and additional supports available within the area of domestic violence and attend all in-house training when required.
• Ensure all Men’s Aid GDPR policies are adhered to. 

Other tasks or duties compatible with the role.

• Support local groups and agencies to deal with issues of domestic abuse within their work programmes.
• Assist in the development of structures to enable Men’s Aid to provide a wide range of services and supports to meet the needs of men and children including individual and peer supports.
• Any other duties or tasks as required by the Manager which are compatible with the aims and objectives of the organisation.

Knowledge and Skills Required

Support workers must most importantly be able to provide a non-judgmental listening ear while adhering to the boundaries of the role. Empathy & confidentiality are most important as well as awareness of and adherence to the boundaries of the role.

• Empathy and a willingness to support male survivors of domestic violence.
• Excellent listening, communication, and interpersonal skills.
• Self-motivated.
• Computer skills including word processing, email and internet and CRM. Experience of Microsoft Office required.
• Experience in documenting & report writing.
• Understanding the needs of service users and experience working in a social care setting.
• Ability to work independently on their own initiative and as part of a team.
• Possess the ability to work in very busy or quiet environments.
• Ability to follow guidelines and represent the organisation in a positive manner.
• Previous experience key working vulnerable clients an advantage.

Experience

The ideal candidate would have.

• A minimum of 2 years’ experience within the area of domestic violence.
• Previous experience as a support worker.
• Knowledge of the workings of family court, domestic violence orders, guardianship, custody, and other basic family law matters.
• Helpline experience.
• A third level qualification in: social studies, social science, social care or equivalent.

Training will be provided during the Onboarding process.

Interested candidates please submit your CV with a cover letter to Bernadette at Men’s Aid by emailing  office@mensaid.ie

Closing date for applications is 31^st January 2023.